Frequently

Asked Questions

That’s right. If stupid questions did exist they would only be the ones that people have, but don’t ask. If a tree falls in the wood, does it make a sound? Does a question exist if it hasn’t been asked? We don’t know – but here’s what we do:

GENERAL

What Is Your Turnaround Time?

Our standard turn around time for print production is 15-20 business days. Turn time begins when you sign off on our digitally supplied PDF proof AND Pay a 50% deposit on your project. TURN TIME DOES NOT BEGIN when you send us files. We do turn around PDF proofs quickly, generally one to two business days. Please note that as quantities increase and processes are added it may not be possible to complete your project in the standard turn time.

If you need a firm delivery date in less than 10 business days please see our rush fees for extra fast turn around

**It is not always possible to rush projects. Our production schedule and ability to rush order materials may make a quick-turn impossible. Talk to us before counting on being able to plan for a rushed timeline.**

WHAT ARE YOUR RUSH FEES?

This is a percentage added to your estimate. If you need things faster our Rush Fees are applied as follows based on client sign off by noon CST with delivery by 6pm on required day.

  • next day turn = 100% additional
  • 2 day turn = 50% additional
  • 3 day turn = 25% additional
  • 5 day turn = 10% additional

This is NOT inclusive of shipping time or costs.
Example: If client signs off by Monday noon, 2 day turn would arrive on Thursday (we ship on Wednesday). Turn times figured on regular business days (Monday through Friday).

PAYMENT TERMS

A 50% deposit is due to begin a project. Payment is due upon completion of the work in our studio, before time of shipment. Shipping and taxes are not included in estimates. Payment via check is preferred. Payment may be made with check, credit card or through Paypal. Estimates are good for 30 days.
As a general rule we do not issue NET 30 payment terms. If you complete a couple projects with us and would like terms, please ask for a credit application. Finance charges (18% APR) will be assessed on all invoices 30 days past due. A $30 fee will be added to any bank returned checks.

DESIGN

CAN I GET WHOLESALE PRICING?

This is a percentage added to your estimate. If you need things faster our Rush Fees are applied as follows based on client sign off by noon CST with delivery by 6pm on required day.

  • next day turn = 100% additional
  • 2 day turn = 50% additional
  • 3 day turn = 25% additional
  • 4 day turn = 15% additional
  • 5 day turn = 10% additional

This is NOT inclusive of shipping time or costs.

Example: If client signs off by Monday noon, 2 day turn would arrive on Thursday (we ship on Wednesday). Turn times figured on regular business days (Monday through Friday).

Payment Terms

A 50% deposit is due to begin a project. Payment is due upon completion of the work in our studio, before time of shipment. Shipping and taxes are not included in estimates. Payment via check is preferred. Payment may be made with check, credit card or through Paypal. Estimates are good for 30 days.

As a general rule we do not issue NET 30 payment terms. If you complete a couple projects with us and would like terms, please ask for a credit application. Finance charges (18% APR) will be assessed on all invoices 30 days past due. A $30 fee will be added to any bank returned checks.

CAN YOU PROVIDE SHIPPING COSTS?

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Presses

Can I get Wholesale Pricing?

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Lorem Ipsum

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Dolor Sit

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Amet Consec

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Workshops

Parking

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What do I wear

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Lorem Ipsum

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumstan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi.

Other

Lorem Ipsum

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumstan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi.

Other Question

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Sit Amet

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For Jenna

MORE QUESTIONS?

These are just a few questions that we’ve been asked before along with their answers.  If you have a question, or need more clarification, get in touch.